return & refund policy

🔄 Return & Exchange Policy

At [Your Brand Name], customer satisfaction is important to us. We want you to love what you receive. Please read our return and exchange policy carefully:

📦 Eligible for Return or Exchange

You can request a return or exchange within 7 days of delivery if:

  • The product received is damaged or defective

  • The product is wrong size, wrong print, or wrong item

  • The product has manufacturing defects

To process the request, the product must be:

  • Unworn

  • Unwashed

  • Unused

  • In original condition and packaging

❌ Not Eligible for Return

We do not accept returns for:

  • Custom or personalized printed products (uploaded designs, name print, custom text, logo prints)

  • Products that are used, washed, damaged, or altered by the customer

  • Products without original tags, packaging, or proof of order

Since custom-made items are printed specifically for you, they cannot be restocked — therefore are non-returnable unless damaged or incorrect.

📏 Size Exchange

If the product is not custom-printed and the size doesn't fit, one-time size exchange is allowed (subject to availability).
Return shipping charges may apply.

🔁 Replacement for Damaged Orders

If your order arrives damaged, defective, or incorrect — we will replace it at no extra cost.
Proof (photo/video) must be submitted within 48 hours of delivery.

💰 Refund Policy

Refunds are processed only if:

  • Replacement or exchange is not possible

  • The order meets our eligibility criteria

Refund will be issued to the original payment method within 5–10 business days after approval.

📨 How to Request Return/Exchange?

To start a return or exchange, contact us at:

📩 Email: [printyhubofc@gmail.com]
📞 WhatsApp Support: [9678453258]

Please share:

  • Order ID

  • Product photo/video

  • Issue description

🛍 Final Note

Every order is handled with care and quality checks, but if any issue occurs — we are always here to help.

Thank you for choosing [PRINTY HUB] ❤️